Frequently Asked Questions

It is a hard decision when deciding that your loved one may need support or assistance outside what you already do for them. It is often a harder decision deciding which care company to choose.

We hope at Anglian Care we make that decision easy. If the answers below do not satisfy all the questions you may have, please give us a call.

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What kind of home care services do you provide?

Anglian Care provides an array of home care services from a 30 minute visit to full live in care.

Where do you provide services?

With a head office in Benfleet Anglian Care provides services in: Basildon, Benfleet, Canvey Island, Rayleigh and Wickford.

How can I know that the person coming into my home is trustworthy?

Anglian Care vets every carer and assures the quality of care through a rigorous training programme. Staff recruitment is of the upmost importance to us at Anglian Care, we complete a criminal history check as well as an analysis of former employment. Ensuring our carers share our core value that our service users are at the heart of everything we do allows a high level of trust and confidence in each one of them.

Will my family member always receive care from the same Carer?

At Anglian Care we understand that consistency and continuity in care is paramount for our service users to get the most out of our service. Therefore, working with you, if we can find the right carer and package that meets your specific needs that will be our common goal.

In some instances it may be necessary for more than one carer to visit our service user. In this case we will work together to come to a mutual solution.

How does Anglian Care use technology to enable it's care?

Anglian Care’s software allows for remote, real-time scheduling of visits for your loved one so that we can be responsive to your care needs.

Through our e-care plan system our person centred care plans can be updated quickly and easily so that you are receiving the tailored care.

Anglian Care supports our care team through being able to access up to 35% of their earned wages 15 minutes after they have completed their work. Giving them flexibility and freedom over their finances.

What is the process to starting care with Anglian Care?

Give us a call or email to arrange a free initial assessment. Within this assessment we can meet with all advocates, family members and friends to work in partnership to create a tailored care plan.

How much do Anglian Care's services cost?

Depending on your individual finances care can be funded through Essex County Council or privately funded.

To find out whether you are eligible to support with your care needs speak to the social care team at Essex County Council. Here you will be able to be assigned a social worker and a financial assessment will be carried out. Give us a call below to help you with this process.

If you are privately funded get in touch today to book a free initial assessment to discuss your care needs.

Please Contact us for a

free consultation and home visit