It is a hard decision when deciding that your loved one may need support or assistance outside what you already do for them. It is often a harder decision deciding which care company to choose. We hope at Anglian Care we make that decision easy. If the answers below do not satisfy all the questions you may have, please give us a call.
What kind of home care services do you provide?
Anglian Care provides an array of home care services from a 30 minute visit to full live in care. A full list of our services can be seen here.
Where do you provide services?
With a head office in Benfleet Anglian Care provides services in: Basildon, Benfleet, Canvey Island, Rayleigh and Wickford.
How can I know that the person coming into my home is trustworthy?
Anglian Care vets every carer and assures the quality of care through a rigorous training programme. Staff recruitment is of the upmost importance to us at Anglian Care, we complete a criminal history check as well as an analysis of former employment. Ensuring our carers share our core value that our service users are at the heart of everything we do allows a high level of trust and confidence in each one of them.
Will my family member always receive care from the same Carer?
At Anglian Care we understand that consistency and continuity in care is paramount for our service users to get the most out of our service. Therefore, working with you, if we can find the right carer and package that meets your specific needs that will be our common goal.
In some instances it may be necessary for more than one carer to visit our service user. In this case we will work together to come to a mutual solution.
What is Anglian Care’s unique phone tracking system?
Using the One Advanced system we can track when our carers arrive at your home. If they are not there within a reasonable time we will be alerted and put this right. You can also see a historic record of how punctual we are. At Anglian Care we want to be accountable and want you to know that we will stay the whole time that you have booked. If you would like to find out more about the One Advanced system.
For a free consultation and home visit please contact us on:
Telephone: 01268 795800