What is the CQC
The Care Quality Commission’s purpose is to “make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.”
What are the CQC’s core values?
The Core Values of the CQC are:
Excellence – being a high performing organisation
Caring Treating everyone with dignity and respect
Integrity – doing the right thing
Teamwork – learning from each other to be the best we can.
- Our findings at this inspection showed there were many occasions whereby the service went ‘above and beyond’ in a way that exceeded expectations required of a domiciliary care service.
- People using the service and those acting on their behalf were consistently positive about the quality of the service they received.
- The registered provider and manager strived for excellence by continually seeking advice and guidance through research and reflective from a variety of sources, such as the National Health Service [NHS] and the National Institute for Health and Care Excellence [NICE].